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When are pension checks mailed?
In general, pension checks are mailed weekly or on the last business day of the month for the 1st of the next month. You may also view your payment information to verify when your check was mailed (login required).
What should I do if I decide to go back to work after I retire?
To start, review the “Rules for Employment After Retirement” (PDF). This summarizes the conditions you need to meet in order to return to employment and continue receiving your pension benefit payments. Next, download and return the Request for Ruling on Employment Form (PDF) to the Fund Office. You can also request the form by email (email@example.com) or by calling the Fund Office at 800-424-9608 ext. 277. Once the Fund Office receives the completed form, a decision will be made, and you will be notified about that decision by mail.
What should I do if I don’t receive my check?
If you don't receive your check by the 10th of the month, you may send an email to firstname.lastname@example.org or call the Fund Office at 800-424-9608 ext. 277. Ask to speak with a representative from the Checks Department. Provided you are not changing your address, we will place a stop payment on the check and replace it as soon as possible.
How do I sign up for direct deposit?
To set up direct deposit, fill out the online request form (login required). (After logging in, select Direct Deposit from the Benefit Recipient menu. You will be required to create a user name and password if this is your first time logging in or you have not logged in since May 3, 2012.) Or, download and return the Authorization for Automated Deposit Form (PDF) to the Fund Office. You can also request the form by email (email@example.com) or by calling the Fund Office at 800-424-9608 ext. 277. Once you have completed the form, return it to the Fund Office with a voided check from the account to which you wish to have your payment deposited.
It may take at least two months after we receive your completed form to start your direct deposit. You will receive your benefit payment by mail during this time; you will be notified when your direct deposit will begin.
If I receive payment by direct deposit, when will the bank credit my account?
All deposits are credited to your account no later than the first business day of the month.
How do I change my address?
You may change your address by sending written notification (Change of Address Form for Benefit Recipients, PDF available here) to the Fund Office or by calling the Fund Office. If you call, certain additional information may be needed (including written confirmation with your signature) to make such a change.
How do I report the death of a pensioner and what information do you need?
You may report a death by sending an email to firstname.lastname@example.org, by letter or by calling the Fund Office at 800-424-9608 ext. 277. We need the deceased pensioner's name, Social Security number and death certificate, along with the name, address, and phone number of a contact person. Please also advise us if there is a surviving spouse.
How do I change my income tax withholding or have taxes taken out of my benefit payment check?
You may complete this form online (login required) to indicate the correct amount of federal income tax to withhold from your pension benefit payments (login to your personal information required).
As an alternative, you may download and return Form W-4P (PDF) to the Fund Office. You can also request the form by email (email@example.com) or by calling the Fund Office at 800-424-9608 ext. 277. The Fund Office can only withhold Federal income taxes. We do not withhold state and/or local income taxes.
How do I change my beneficiary designation?
If you are not yet receiving pension benefits, you may download and return the Beneficiary Designation Form (PDF) to the Fund Office. You can also request the form by email (firstname.lastname@example.org) or by calling the Fund Office at 800-424-9608 and asking to be connected to the Pension Department.
If you are receiving pension benefits and you want to change your beneficiaries, you must do so in writing. You can request the Beneficiary Designation Form for Benefit Recipients from the Fund Office by email (email@example.com) or by calling 800-424-9608 ext. 277.
I have applied for my pension and have not received my first check. How do I find out the status of my application?
To find out the status of your pension benefit application, call the Fund Office at 800-424-9608 and ask to be connected to the Pension Department. You may speak directly to the Fund Office employee assigned to handle your application. (You were provided with the name and extension of your contact person shortly after your application was received.) He or she can update you on the status. If your contact person is unavailable, feel free to speak with any available employee in the Pension Department.